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Settings
Configure your business settings
37 guides
- Business SettingsAll Settings is the index of every settings page, grouped by what the setting is for. Type in Find a setting to filter the cards, then open the one you need.Updated 5 November 2026
- Getting Started with Account SettingsAccount Setup is the checklist of what to set up before you take bookings, and Settings holds your business details, your branding and the rest of your account.Updated 8 November 2026
- Booking ConfigurationBooking Settings decide whether customers can book and change appointments online, whether their bookings are confirmed straight away, and whether they choose their team member.Updated 12 November 2026
- Lifecycle AutomationAutomatic Actions start, complete, invoice and charge appointments without anyone touching them. You choose which ones run, for the whole business and for each service.Updated 28 October 2026
- NotificationsPetboost texts and emails the customer when a booking is made, changed or cancelled, and reminds them before it. You choose which messages go out and when, and which alerts come to you.Updated 9 November 2026
- Policies & PaperworkPolicies & Paperwork holds your change and cancellation policy, the health records and pet details a customer must provide before they can book, and the terms and waiver they accept when they book.Updated 12 November 2026
- Kiosk ModeKiosk Mode turns a tablet at the front counter into a customer self-service screen, where clients check in, book, and agree to your terms without opening the rest of your business account.Updated 24 October 2026
- TV ViewTV View shows today on a wall TV, with a column of pets for each team member or room, status counts, a live news ticker and new notifications as they arrive.Updated 8 November 2026
- Payment SettingsPricing & Payments sets who pays the platform fee, the bank details customers use to pay by transfer, and the card reader for in-person payments. Card payments run through Stripe, in Australian dollars.Updated 10 November 2026
- Settings FAQAnswers to common questions about Petboost settings, from finding a setting to business details, branding, booking rules, payments, automatic actions, notifications, policies, roles, payouts and Kiosk Mode.Updated 10 November 2026
- Business HoursBusiness Hours sets the opening hours your showcase page and booking form show, and special dates for a range such as a Christmas break. Team and resource rosters still decide the times customers can book. Holiday, weekday and date rates are set in Settings > Pricing & Payments.Updated 27 October 2026
- Conversion TrackingPaste your own Google Ads, Meta and Google Analytics IDs into Marketing & Tracking, and Petboost sends booking events to them from your booking form. Leave a field blank to turn that platform off.Updated 6 November 2026
- Roles & PermissionsEvery team member holds one of four roles, Owner Admin, Admin, Service Performer or Service Supporter, and the role decides which pages and actions they can use. Roles & Permissions shows what each role allows and who holds it.Updated 29 October 2026
- Booking Links & Deep LinkingBooking links let customers book from your website, social media, emails and printed materials. Share your short booking page link, the direct booking form link, or a deep link to one service or package.Updated 11 November 2026
- The Booking Rules SpectrumEvery booking rule you add filters out some online availability. This guide shows the spectrum from minimal to maximal rules, how to choose your level, and where each rule is set.Updated 5 November 2026
- Bulk OperationsBulk operations change many services, team members, pets or blocked times in one pass, instead of editing each one, and cancel many appointments at once.Updated 8 November 2026
- Enterprise Multi-LocationEnterprise Multi-Location runs several locations from one Petboost login. Each location keeps its own calendar, team, services and customers, while Locations HQ holds the organisation's billing and subscription.Updated 10 November 2026
- Google Review RequestsAsk a customer for a Google review from an appointment, from their profile, or through the star rating on a Report Card. Set your Google Review URL once so every request opens your review form.Updated 8 November 2026
- Holiday and Weekday PricingPetboost can charge a different rate on public holidays, on a day of the week, or across a date range such as the school holidays. You set every rate in one place, Settings > Pricing & Payments > Holiday & weekend rates, and Petboost adds it to matching bookings as its own named line.Updated 2 November 2026
- Launch WizardThe Launch Wizard is a guided checklist for switching to Petboost. It covers importing data, picking a go-live date, telling clients, and turning the old booking system off so Petboost is the source of truth.Updated 27 September 2026
- Payouts and bank accountStripe Payouts shows how money moves from a customer's card to your bank account, what has been paid out, what is still processing, when the next payout will arrive and which bank account Stripe pays.Updated 17 October 2026
- Public HolidaysThe Public Holidays page loads Australia's public holidays for your state, closes your business for any day or short week with Close for a day, blocks out your team's and resources' calendars on the days you close, and shows your holiday hours on your showcase page.Updated 27 October 2026
- Referral ProgramThe Referral Program rewards your business with a gift card when another pet business registers through your referral link and qualifies under the Program Terms.Updated 28 September 2026
- Self-Service Readiness ChecklistA checklist for turning on online booking with confidence. Set your hard limits, add preferences, test as a customer, choose instant or pending confirmation, then go live.Updated 5 November 2026
- Your Booking PageYour booking page is a free, public microsite for your business on petboost.com.au, where pet owners browse your services, prices, hours and policies and book online. You edit it on Your Booking Page and in the visual editor.Updated 11 November 2026
- Schedule Setup and Health CheckSchedule Setup builds a new account's first calendars from a short wizard, and the Schedule & Capacity Health Check lists anything on your calendars that could quietly block bookings.Updated 23 October 2026
- Quick Command CentreThe Quick Command Centre is a search that opens over any page in Petboost. It finds pets, owners, services, team members, pages and settings, opens the guides for the page you are on, and passes a question to Grazi AI.Updated 12 November 2026
- Business detailsBusiness Details holds your business name, contact details and address, whether you are registered for GST, what customers read about you on your booking page, and your opening hours, on three sub-tabs.Updated 10 November 2026
- BrandingBranding sets how your business looks wherever customers see it, from your booking page and emails to your flyers and QR booking cards. It holds your logos, hero image, colours, font, links and photo gallery.Updated 8 November 2026
- Card ThemesCard themes give each report card a look made for the visit, such as a birthday, Christmas, a first sleepover or the season. Petboost picks the theme from the visit date, the service and the pet, and you choose which themes are allowed, your house style and your own colours and fonts.Updated 25 October 2026
- Duration and timingDuration & Timing holds your business defaults for how much notice a pet owner must give and which start times they are offered, with the buffer time around each appointment.Updated 12 November 2026
- Booking EngineBooking Engine holds the settings that decide how your days fill up, which times customers see online, who gets Anyone bookings, a daily pet limit, how several pets book together, how far ahead clients can book online, and the rules for new clients.Updated 12 November 2026
- RecommendationsRecommendations lists the software Petboost uses and igroomhub, a library of dog grooming tutorials, each with a button to read about it or sign up. Nothing on the page changes your account.Updated 10 November 2026
- Service categoriesService Categories sorts your services into the tabs a pet owner sees on your booking page and sets the order of those tabs. Use Petboost's global categories, or create your own.Updated 17 October 2026
- Membership categoriesMembership Categories groups your membership plans, so a pet owner comparing them sees them sorted by category rather than in one long list. Every category here is one you create.Updated 28 September 2026
- Account Health CheckThe Account Health Check reads your setup and your last 30 days of bookings, scores them with a letter grade, and gives you a prioritised action plan. Running it changes nothing in your account.Updated 9 November 2026
- Product updatesProduct Updates is the record of what has shipped in Petboost and what is planned, with a timeline of changes and a roadmap. Nothing on the page changes your account.Updated 28 September 2026