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Settings
Configure your business settings
34 guides
- Business SettingsConfigure your business profile, branding, booking settings, notifications, payments, and policies.Updated 27 September 2026
- Getting Started with Account SettingsAccount Settings is your central hub for configuring your business profile, branding, and core operational preferences. Setting up these correctly ensures a professional appearance and smooth business operations.Updated 22 September 2026
- Booking ConfigurationBooking Settings decide whether customers can book and change appointments online, whether their bookings are confirmed straight away, whether they choose their team member and whether they can book a repeating series.Updated 27 September 2026
- Lifecycle AutomationAutomatic Actions start, complete, invoice and charge appointments without anyone touching them. You choose which ones run, for the whole business and for each service.Updated 27 September 2026
- NotificationsPetboost texts and emails the customer when a booking is made, changed or cancelled, and reminds them before it. You choose which messages go out and when, and which alerts come to you.Updated 27 September 2026
- Policies & PaperworkPolicies & Paperwork holds your change and cancellation policy, the health records and pet details a customer must provide before they can book, and the terms and waiver they accept when they book.Updated 27 September 2026
- Kiosk ModeKiosk Mode turns a tablet at the front counter into a customer self-service screen, where clients check in, book, and agree to your terms without opening the rest of your business account.Updated 27 September 2026
- Payment SettingsPricing & Payments sets who pays the card and platform fees, the bank details customers use to pay by transfer, and the card reader for in-person payments. Card payments run through Stripe, in Australian dollars.Updated 27 September 2026
- Settings FAQClick on your business name in the top left sidebar and select "Account Settings", or navigate to Settings from any page.Updated 27 September 2026
- Business HoursSettings > Business Details > Hours is where you set the opening hours shown on your showcase page, standing weekday rates, and special-date ranges (hours, a rate, or both).Updated 22 September 2026
- Conversion TrackingPetboost sends booking events to Google Ads, Meta, and Google Analytics 4 when you paste your own IDs into Settings > Branding, under Advanced options > Conversion tracking. Leave a field blank to turn that platform off.Updated 21 September 2026
- Roles & PermissionsEvery team member holds one of four roles, Owner Admin, Admin, Service Performer or Service Supporter, and the role decides which pages and actions they can use. Roles & Permissions shows what each role allows and who holds it.Updated 27 September 2026
- Booking Links & Deep LinkingBooking links let customers book from your website, social media, emails and printed materials. Share your short booking page link, the direct booking form link, or a deep link to one service or package.Updated 27 September 2026
- The Booking Rules SpectrumEvery booking rule you add filters out some online availability. This guide shows the spectrum from minimal to maximal rules, how to choose your level, and where each rule is set.Updated 27 September 2026
- Bulk OperationsBulk operations change many services, team members, pets or blocked times in one pass, instead of editing each one, and cancel many appointments at once.Updated 27 September 2026
- Enterprise Multi-LocationEnterprise Multi-Location runs several locations from one Petboost login. Each location keeps its own calendar, team, services and customers, while Enterprise HQ holds the organisation's billing and subscription.Updated 27 September 2026
- Google Review RequestsAsk a customer for a Google review from an appointment, from their profile, or through the star rating on a Report Card. Set your Google Review URL once so every request opens your review form.Updated 27 September 2026
- Holiday and Weekday PricingPetboost can charge a different rate on public holidays, on a day of the week, or across a date range such as the school holidays. You set the rate once and Petboost adds it to matching bookings as its own named line.Updated 27 September 2026
- Launch WizardThe Launch Wizard is a guided checklist for switching to Petboost. It covers importing data, picking a go-live date, telling clients, and turning the old booking system off so Petboost is the source of truth.Updated 27 September 2026
- Payouts and bank accountStripe Payouts shows how money moves from a customer's card to your bank account, what has been paid out, what is still processing, when the next payout will arrive and which bank account Stripe pays.Updated 27 September 2026
- Public HolidaysThe Public Holidays page loads Australia's public holidays for your state, blocks out your team's and resources' calendars on the days you close, and shows your holiday hours on your showcase page.Updated 27 September 2026
- Referral ProgramThe Referral Program rewards your business for referring other pet businesses to Petboost. You share your referral link with another pet business. If that business registers through your link and qualifies under the Program Terms, Petboost sends you a gift card.Updated 13 September 2026
- Self-Service Readiness ChecklistA checklist for turning on online booking with confidence. Set your hard limits, add preferences, test as a customer, choose instant or pending confirmation, then go live.Updated 27 September 2026
- Your Booking PageYour booking page is a free, public microsite for your business on petboost.com.au, where pet owners browse your services, prices, hours and policies and book online. You edit it on Your Booking Page and in the visual editor.Updated 27 September 2026
- Schedule Setup and Health CheckSchedule Setup builds your first calendars from a short wizard. Schedule & Capacity Health Check then lists anything on those calendars that could block bookings.Updated 3 September 2026
- Quick Command CentreThe Quick Command Centre is a search that opens over any page in Petboost. It finds pets, owners, services, team members, pages and settings, opens the guides for the page you are on, and passes a question to Grazi AI.Updated 27 September 2026
- Business detailsSettings > Business Details holds the legal identity of your business, the words pet owners read about you, and your opening hours. An owner or admin changes it. A service performer or service supporter cannot open Settings at all.Updated 21 September 2026
- BrandingSettings > Branding sets how your business looks everywhere a pet owner sees it: your booking page, your emails, your flyers and your QR booking cards. An owner or admin changes it. Nothing on the page goes live until you select Publish Changes.Updated 22 September 2026
- Duration and timingSettings > Duration & Timing controls how far ahead a pet owner must book and which start times they are offered. It also holds the buffer either side of an appointment and how Petboost schedules a household that books several pets at once.Updated 22 September 2026
- RecommendationsSettings > Recommendations lists the software and the training Petboost uses and points customers at. Nothing on the page changes your account. It is a reading list, not a setting.Updated 21 September 2026
- Service categoriesService Categories groups your services into the tabs a pet owner sees on your booking page, and sets the order those tabs appear in. Open it from Services, then Service Categories.Updated 23 September 2026
- Membership categoriesMembership Categories groups your membership plans so a pet owner comparing them sees them sorted rather than in one long list. Open it from Memberships, then Membership Categories.Updated 21 September 2026
- Account Health CheckThe Account Health Check reviews your setup and your last 30 days of booking behaviour, scores it, and hands you a prioritised list of things to fix. Running it changes nothing in your account. It reads, scores and reports.Updated 21 September 2026
- Product updatesProduct Updates is the record of what has shipped in Petboost and what is planned. Find it in the left navigation, below the main sections. Anyone on your team who can see the navigation item can open it. Nothing on the page changes your account.Updated 21 September 2026