Grow and scale
Courses
Group training and course management
8 guides
- Managing CoursesGroup programmes (puppy school, scentwork, obedience) live on Courses. Do not create them as services.Updated 7 September 2026
- Getting Started with CoursesUse Courses for group programmes such as puppy school, scentwork, obedience, and any multi-lesson class with a shared start date and a class list. Do not create those as a Regular service on Services.Updated 7 September 2026
- Publishing CoursesPublishing a course turns a course template into a dated course, with every lesson scheduled, a team member and a location assigned, and places open for enrolment.Updated 27 September 2026
- Managing Course EnrollmentsEnrolling a pet books it onto every lesson of a published course and takes a place in the class. Your team enrols pets from Courses, not from the New Appointment form, which does not list courses.Updated 27 September 2026
- Course LifecycleA course moves from Upcoming to In Progress to completed as its lessons pass. This guide covers what each stage allows, the course page, taking attendance, and rescheduling or cancelling a course.Updated 27 September 2026
- Courses FAQA service is one appointment: a groom, daycare, a stay, or a 1:1 training session. You create those on Services with Add New then New Service, and staff book them from Appointments with Create then New Appointment.Updated 13 September 2026
- Creating Your First Course TemplateA course template is the reusable blueprint for a multi-lesson group class, such as puppy school, scentwork or obedience. You create it from Courses, then publish dated courses from it.Updated 27 September 2026
- Notes TemplatesNotes templates let you pre-fill appointment notes for every booking created under a service or course template. Instead of writing the same instructions or checklists for each appointment, configure them once on the service or course template and they are automatically applied to new appointments.Updated 13 September 2026