Team and operations
Team Members
Add and manage your team
12 guides
- Getting Started with Team MembersTeam members are the people who deliver your services. Each one has a role that decides what they can open in Petboost, how many pets they can take at a time, working hours and the services they perform.Updated 27 September 2026
- Change your account passwordYou change a business login password with a reset email, sent from the team member's profile or from the login screen. Petboost has no field where you type the old password and a new one.Updated 27 September 2026
- Pets at a TimePets at a Time = How many pets your team member can handle AT THE SAME TIME.Updated 18 September 2026
- Working Hours & Leave ManagementEach team member has weekly working hours, special dates for set date ranges, and leave that blocks time off. Petboost offers a team member for bookings inside their hours and outside their leave.Updated 27 September 2026
- Service Assignment & SkillsEach team member's Services section lists the services they perform. When a service requires a team member and lists who performs it, Petboost only offers those people, in their own hours.Updated 27 September 2026
- Team Members FAQTeam members are the people who work in your pet care business. They can be staff members, contractors, or volunteers who help deliver services to your customers.Updated 13 September 2026
- Sign in, switch user and log outYou sign in to Petboost at business.petboost.com with the email and password on your team member login. The menu under your photo and name at the top of the page switches user, signs you out, and resets Petboost when a screen is stuck.Updated 27 September 2026
- Managing Rosters & SchedulesSet up weekly rosters, manage working hours, handle holidays, and configure special schedules for your team. This guide covers everything from basic weekly hours to advanced scheduling scenarios.Updated 3 September 2026
- Scheduling FundamentalsPetboost scheduling is designed to mirror what actually happens in your business—not force you into a generic template.Updated 13 September 2026
- Setting Up Your SessionsSessions are the blocks of a working day when bookings can take place, each with its own number of pets at a time. You set them for each team member and resource on Schedules & Sessions.Updated 27 September 2026
- Pets at a Time vs Daily TotalPets at a time is how many pets can be in your care at the same moment, not how many you take in a day. The day's total comes from pets at a time, the length of your sessions and the length of your services.Updated 27 September 2026
- The Me pageMe is your own run sheet, showing the appointments assigned to you on the day you choose, with the notes and the actions you need to work through them.Updated 27 September 2026