Team and operations
Team Members
Add and manage your team
12 guides
- Getting Started with Team MembersTeam members are the people who deliver your services. Each one has a role that decides what they can open in Petboost, how many pets they can take at a time, working hours and the services they perform.Updated 23 October 2026
- Change your account passwordYou change a business login password with a reset email, sent from the team member's profile or from the login screen. Petboost has no field where you type the old password and a new one.Updated 27 September 2026
- Pets at a TimePets at a Time is how many pets a team member can have booked at the same moment. It is not a daily limit. You set it on the team member's Capacity section, and a session can set its own number.Updated 5 November 2026
- Working Hours & Leave ManagementEach team member has weekly working hours, special dates for set date ranges, and leave that blocks time off. Petboost offers a team member for bookings inside their hours and outside their leave.Updated 11 November 2026
- Service Assignment & SkillsEach team member's Services section lists the services they perform. When a service requires a team member and lists who performs it, Petboost only offers those people, in their own hours.Updated 27 October 2026
- Team Members FAQAnswers to common questions about team members, the people who deliver your services, and their roles, working hours, special dates, sessions, pets at a time, leave, logins and archiving.Updated 11 November 2026
- Sign in, switch user and log outYou sign in to Petboost at business.petboost.com with the email and password on your team member login. The menu under your photo and name at the top of the page switches user, signs you out, and resets Petboost when a screen is stuck.Updated 24 October 2026
- Managing Rosters & SchedulesA roster is the weekly working hours of a team member or resource, made of sessions, with special dates for set date ranges. Schedules & Sessions shows every roster in one place, where you set, copy and adjust them.Updated 11 November 2026
- Scheduling FundamentalsPetboost books around three settings: a schedule for when you work, sessions for the blocks of the day when appointments can start, and pets at a time for how many pets you take at the same moment.Updated 8 November 2026
- Setting Up Your SessionsSessions are the blocks of a working day when bookings can take place, each with its own number of pets at a time. You set them for each team member and resource on Schedules & Sessions.Updated 11 November 2026
- Pets at a Time vs Daily TotalPets at a time is how many pets can be in your care at the same moment, not how many you take in a day. For a ceiling on the day's total, set a Daily pet limit on Booking Engine or on a team member or resource.Updated 5 November 2026
- The Me pageMe is your own run sheet, showing the appointments assigned to you on the day you choose, with the notes and the actions you need to work through them.Updated 2 November 2026