Overview
Configure your business profile, branding, booking settings, notifications, payments, and policies.
Settings Guides
Billing & Subscription
- Billing Overview - Plan comparison, pricing, and subscription management
- Subscription Waiver - How to get your plan fee waived (Pro Status)
- Billing FAQ - Common billing questions
Booking & Customer Experience
- Booking Configuration - General booking settings and customer experience
- Booking Links & Deep Linking - Create direct links to services and packages
Automation & Workflows
- Automatic Actions - Automated booking, payment, and communication workflows (Business Pro/Max only)
Communications
- Notifications - Email and SMS notification settings
Payments
- Payment Settings - Stripe integration, payment methods, and fee configuration
- Card Reader Setup - In-person payments with Stripe Terminal
Growth & Retention
- Conversion Tracking - Google Ads, Meta Pixel, and GA4 IDs on the booking form
- Referral Program - Rewards for referring other pet businesses to Petboost
Bulk Operations
- Bulk Operations - Update multiple services, team members, or blocked times at once
Legal & Policies
- Policies & Paperwork - Terms, cancellation policies, and waivers
- Kiosk Mode - Front-desk tablet for check-in, booking, and walk-in terms
Launching
- Launch Wizard - Step-by-step guide to going live on Petboost
General
- Getting Started - Initial settings setup
- Enterprise Multi-Location - Multi-location management and Enterprise HQ
- FAQ - Common questions about settings
Quick Links
Settings groups its cards under five headings. Type in Find a setting at the top to filter them, for example "opening hours". If nothing matches, select Ask Grazi.
| Group | Card | What It Controls |
|---|---|---|
| Taking bookings | Booking Settings | Online booking on or off, instant confirmation, who customers can pick |
| Taking bookings | Duration & Timing | How much notice you need, the gaps between bookings, padding |
| Taking bookings | Automatic Actions | Start, complete, invoice and charge bookings without touching them |
| Messages | Notifications | Every text and email your customers and your team get, and when |
| Messages | SMS | Two-way texting, your dedicated number, text credits |
| Money | Pricing & Payments | Deposits, card fees, bank details on invoices, in-person payments |
| Money | Stripe Payouts | When Stripe pays you, your payout bank account, payout history |
| What customers see | Your Booking Page | Show or hide sections, the questions at the bottom, the order, the page title |
| What customers see | Opening hours | The hours customers see, weekday rates, special dates |
| What customers see | Business Details | Name, phone, email, address, about, badges, announcement |
| What customers see | Branding | Logo, colours, font, photos, social links |
| What customers see | Policies & Paperwork | Cancellation policy, terms and conditions, waiver, vaccination rules |
| What customers see | Fields & Forms | What you must know about a pet and owner before they can book, intake forms |
| Team and account | Roles & Permissions | What each role can see and do |
| Team and account | Trips Booster | Run planning, Magic Optimise, routes and the vehicle log book for visits at the customer's address |
| Team and account | Recommendations | Tools and courses we recommend |
Trips Booster shows only when your business has a service at the customer's address and Trips is switched on for your account.
Other pages businesses look for here:
| Page | What It Controls |
|---|---|
| Billing | Plan selection, pricing, subscription waiver status |
| Booking Links | Direct links to services and packages |
| Card Reader | Stripe card reader setup for in-person payments |
| Branding > Conversion tracking | Google Ads, Meta, and GA4 IDs on the booking form |
| Referral Program | Rewards for referring other pet businesses to Petboost |
| Bulk Operations | Mass updates to services, team, blocked times |
| Kiosk Mode | Front-desk tablet check-in, booking, and walk-in T&Cs |