Track
On the floor
For whoever is with the dogs rather than at the desk. The board, the notes you leave behind, the run sheet, and the walk-in nobody booked.
6 lessons
In order
- 1A day in Mission Control: check-in, the run sheet and Ready to PayReady to Pay is a status, not a payment screen. Every card on the board moves one column to the right, and the way back is on the card rather than the board.4 min read · Owner or front desk
- 2Notes, alerts and report cards: what the owner seesA booking carries three separate note boxes and only one of them reaches the owner. The report card is built from that one, and from the photos attached to it.3 min read · Owner or front desk
- 3Print the run sheet with full notesThe branded run sheet PDF carries every note block in full. The CSV export carries none, which is usually what has happened when notes come out missing.1 min read · Owner or front desk
- 4Add a walk-in dog to today's listA walk-in is an ordinary booking dated today. Actions then New Appointment puts it on the board in Confirmed, or In Progress if its start time has passed.1 min read · Front desk
- 5Kiosk and the counter: check-in, retail and a quick saleKiosk mode hands the iPad to the client. Products are thin on purpose, and a quick sale is an invoice with no booking attached.2 min read · Front desk
- 6Find a pet that has disappeared from searchEvery list defaults to active records. An archived pet is one radio button away.1 min read · Owner or front desk