Track

The Puppy School track

An intake fills on what happens in it, so the template and its weekly titles lead. Then the age window, the forms and the reminders that get six owners into a hall on the same Wednesday.

6 lessons

In order

  1. 1Courses and classes end to endA template decides the shape, a course is one intake of it, and the two are edited in different places. That split explains most course questions.3 min read · Owner or trainer
  2. 2A puppy course template, week by weekThe occurrence count creates the session rows, and the titles you put on them ride out on every booking confirmation. The age window is set somewhere else entirely.3 min read · Owner or trainer
  3. 3Intake forms, from the first question to the answer you neededWhere a form is attached decides who gets it. Where the answer lands decides whether anyone ever reads it.4 min read · Owner or manager
  4. 4Terms and waivers: upload them, collect them, prove who signedAn agreement is stored on the client's account against the exact document they read, which is why replacing that document asks everybody again.2 min read · Owner
  5. 5Packages: sell one, spend the credits, fix a balanceA package balance is held on the owner's account and stamped with the location that sold it. Those two facts settle most package questions.4 min read · Owner or front desk
  6. 6Notifications: what the client gets, what you get, and whenMessages do not have a switch each. They follow a handful of switches, and the row tells you which one. The timing is yours to set; the wording of the reminder is not.3 min read · Owner