Track
The Puppy School track
An intake fills on what happens in it, so the template and its weekly titles lead. Then the age window, the forms and the reminders that get six owners into a hall on the same Wednesday.
8 lessons
In order
- 1Courses and classes end to endA template decides the shape, a course is one intake of it, and the two are edited in different places. That split explains most course questions.5 min read · Owner or trainer
- 2Find your course graduatesGraduates lists every pet that has finished a course, so the next level is offered to the dogs who are ready for it, not to the whole client list.1 min read · Owner or trainer
- 3A puppy course template, week by weekThe occurrence count creates the session rows, and the titles you put on them ride out on every booking confirmation. The age window is set somewhere else entirely.3 min read · Owner or trainer
- 4Intake forms, from the first question to the answer you neededWhere a form is attached decides who gets it. Where the answer lands decides whether anyone ever reads it.4 min read · Owner or manager
- 5Terms and waivers: upload them, collect them, prove who signedAn agreement is stored on the client's account against the exact document they read, which is why replacing that document asks everybody again.4 min read · Owner
- 6Packages: sell one, spend the credits, fix a balanceA package balance is held on the owner's account and stamped with the location that sold it. Those two facts settle most package questions.9 min read · Owner or front desk
- 7Notifications: what the client gets, what you get, and whenMessages do not have a switch each. They sit under a handful of switches, and the page tells you which one. The timing is yours to set, and with Communications Booster the wording can be too.4 min read · Owner
- 8The temperament test as the gateThe test is a service that locks another service, so it is set on the service rather than on the dog. It also never reaches the calendar, which is why nobody can find it.4 min read · Owner