Track

Solo

One person, one calendar, no front desk to hand anything to. The settings that matter when nobody is covering for you, and the phone shortcut that replaces the office.

9 lessons
Start with lesson 1 of this track

In order

  1. 1Getting started and going liveWork down the Setup list, test it without a real client seeing anything, then switch over without messaging everybody by accident.4 min read · Owner
  2. 2Schedules and Sessions, part 1 - hours, one-off days and public holidaysA schedule is the days someone works. A session is a block inside those hours where appointments can start. A day can be switched on and still offer nothing.6 min read · Owner
  3. 3Making a booking, from one dog to a nineteen-night stayOne booking holds a card per pet, and each card holds that pet's services. The switch at the top of the form decides whether Petboost picks the time or you do.6 min read · Owner or front desk
  4. 4Checkout, receipts, refunds and creditsThe method you pick at checkout decides how you undo it later. A card charge refunds, a payment you marked yourself un-marks, and an unpaid invoice voids.6 min read · Owner or front desk
  5. 5Notifications: what the client gets, what you get, and whenMessages do not have a switch each. They sit under a handful of switches, and the page tells you which one. The timing is yours to set, and with Communications Booster the wording can be too.4 min read · Owner
  6. 6Catch the calls you cannot answerCall Catcher puts your Communications Booster number on your own phone. A call you cannot take gets a booking link or a voicemail, and every call lands in one log.3 min read · Owner or manager
  7. 7Read the call log and call backCalls under Messages & Calls lists every call in and out of your Petboost number, newest first, with missed calls in red. One tap from a missed call to ringing them back.1 min read · Owner or front desk
  8. 8Deposits, holds and card on file: which one do you wantA deposit is charged when a booking is made, online or by your team. A hold is placed 72 hours before and charged after, which is why it reaches clients who pay you in person.6 min read · Owner
  9. 9Add Petboost to your phone's home screenThere is no app store download. Your browser puts Petboost on the home screen as an icon, and it opens full screen.2 min read · Owner or front desk