Move future bookings to your new prices

Raising a price moves the catalogue, and every booking already in the diary keeps its confirmed price until you bring it across here.

1. Open Pricing Assistant and select Update Existing Bookings.
2. Set Check bookings from to the date the new price should start.
3. Under What will change, tick any of Large jumps (possible typos), Free lines now charged or Price decreases that should move too.
4. Optional: tick Notify customers by email & SMS.
5. Tick the box in Before you apply, then select the Update button, which counts the bookings.

Anything dated before Check bookings from keeps what it was confirmed at, and paid and cancelled bookings are always left out. Price increases are included; decreases, free lines that are now charged, and jumps that look like typos wait for a tick. The number on the button is lower than the list above it because a recurring series counts once and carries to every future occurrence. A confirmed price is a binding agreement, so with Notify customers by email & SMS off, you tell them yourself in writing, and they can cancel without penalty.

Update Existing Bookings also moves a pet's upcoming visits onto its own price or discount from Settings & Overrides.

Holiday and weekend rates

Date rates have their own button, because a change to a rate leaves bookings already made at their booked price.

1. Open Pricing & Payments and save the rate, then select Publish Changes.
2. In the Holiday & weekend rates card, read the list of upcoming bookings on that rate's days that kept their price.
3. Select Re-price these, or Re-price it for one booking.

Each booking keeps its service prices and takes your current holiday and weekday amounts. On a recurring booking, the first listed visit and every later visit move. Customers are not messaged, and paid and prepaid bookings keep their price.