Recipe

Payments, pricing and profit

Mark a booking paid by cash or bank transfer

Pick the method first and the button changes to match. Bank Transfer has two of them, and only one marks the booking paid.

1 min read · Owner or front desk · Running day to day

Money taken in cash, by bank transfer or on another terminal is recorded on the booking's invoice, and nothing is charged.

  1. Open the booking from Appointments.
  2. Under Payment Method, choose how the money actually arrived: Cash, Bank Transfer or Other EFTPOS.
  3. For a bank transfer you are still waiting on, select Request bank transfer to send the invoice with your bank details.
  4. Once the money is in hand, select the button that marks it paid, which carries the amount: Paid by Cash, Mark paid by bank transfer, or Mark as Paid for Other EFTPOS.
  5. If the booking is still Pending, select Mark as paid in the dialog.

Cash and Other EFTPOS each give you one button that marks the booking paid on the spot. Bank Transfer gives you two, and they do different jobs: Request bank transfer sends the invoice with your bank details and leaves the booking awaiting payment, while Mark paid by bank transfer is the one you press once the money has landed. None of the three goes near Stripe, so nothing is charged, and taking one back later is Un-mark as Paid & Re-process rather than a refund. On a Pending booking, marking it paid also confirms the booking and the client gets the confirmation. Once a request has gone, Request bank transfer becomes Resend bank transfer request.

Check

Other EFTPOS only shows while no Stripe reader is active on the account. Once one is, Card Reader is on the list and Other EFTPOS is not.