Money taken in cash, by bank transfer or on another terminal is recorded on the booking's invoice, and nothing is charged.
- Open the booking from Appointments.
- Under Payment Method, choose how the money actually arrived: Cash, Bank Transfer or Other EFTPOS.
- For a bank transfer you are still waiting on, select Request bank transfer to send the invoice with your bank details.
- Once the money is in hand, select the button that marks it paid, which carries the amount: Paid by Cash, Mark paid by bank transfer, or Mark as Paid for Other EFTPOS.
Cash and Other EFTPOS each give you one button that marks the booking paid on the spot. Bank Transfer gives you two, and they do different jobs: Request bank transfer sends the invoice with your bank details and leaves the booking awaiting payment, while Mark paid by bank transfer is the one you press once the money has landed. None of the three goes near Stripe, so nothing is charged, and taking one back later is Un-mark as Paid & Re-process rather than a refund.