Recipe

Payments, pricing and profit

Add an extra to a member's plan

An extra is a small priced bundle on top of a membership, such as a Saturday group walk once a week. It bills on the same subscription, so the client still holds one membership.

1 min read · Owner or front desk · Running day to day
Open in Petboost

A member who wants more than their plan gives needs an extra, not a second membership.

  1. Open Customers & Pets and select the customer.
  2. Open the Wallet tab, then Membership Plans.
  3. Select Add an extra and choose the extra.
  4. Check the amount the screen says will be charged now, then select Add.

On an active membership, the card on file pays the extra's share of the rest of this billing period today, then the full price comes with every renewal. On a membership that has not started, nothing is charged now. The extra covers the membership's own pets, pauses with it and ends with it. Pet owners cannot buy one themselves.

Check

No extras in the list? You build one first: on Memberships, select Create plan and, under What are you creating?, choose An extra members add to their membership. Only extras on the membership's own billing cycle can be added.