Track
I cannot get into the app on my phone
The shortcut that makes Petboost behave like an app, the password reset, and what a client sees when they are the one locked out.
4 lessons
In order
- 1Add Petboost to your phone's home screenThere is no app store download. Your browser puts Petboost on the home screen as an icon, and it opens full screen.2 min read · Owner or front desk
- 2Change your password, or set up a front desk loginPasswords change by emailed reset, never in a Petboost field. Do not share one login for the counter.1 min read · Owner or front desk
- 3The client's side, from sign-up to cancellingYou cannot see the screen a stuck client is on, which is most of the problem. Simulate puts their booking form and their profile in front of you, against your own live settings.7 min read · Owner or front desk
- 4Get out of the in-app browserA link opened inside Instagram or Facebook loses the sign-in cookie. Press and hold, then Open Link.1 min read · Owner or front desk