Enrol a client in a course and take the payment

Enrol a pet from the course's own row, then take the payment the way you would for any booking.

1. Open Courses and find the intake.
2. Select Add pet on its row, or Manage, then Enrol Pet if the course is full.
3. On Client, choose Existing Client, select the owner and pets under Select Owner & Pets, then select Next.
4. On Course, pick the intake, then select Next. A full or running intake only appears once you switch on Show Full Courses or Show In Progress under Options.
5. On Review, answer Notify customer about the booking?, then select Enrol Now.

The enrolment creates one appointment per lesson, and the whole course fee sits on the first of them, so payment works exactly as it does on any booking: check out that lesson, or send a payment link from it. The fee is one price per pet, so a dog joining a course that is already running pays the same fee.

Enrolled the wrong pet

A sister instead of the brother is fixed on the enrolment, not with a refund.

1. On the pet's card, open its menu and select Change Pet.
2. Under New pet, choose the right one, then select Change Pet.

Every lesson still to run moves to the new pet and the payment stays where it is, so nothing is refunded or charged again. Lessons that have already run stay with the original pet, and nobody is messaged, so tell the owner yourself. The new pet meets the same eligibility rules and prerequisites as at enrolment, with Override and change when you want it through anyway. A pet from another customer is a cancelled enrolment and a new one.